Hotel Package

Every resident will enjoy all of these benefits as detailed subject to availability

24 hour nursing care

Qualified & Trained staff are in the home 24/7 to ensure the safety and security of the residents at Penhellis House, delivering care specific to individual needs through person centred care planning.

Private room

All resident’s rooms are private with either an En-suit or a vanity sink & discrete commode. The rooms are fully furnished to a high standard and include a TV / DVD player, Telephone with a direct dial personal telephone number and WIFI connection in the rooms. All rooms are connected to the Nurse call System where either care assistance or room service can be requested. Residents are also offered their own pendant in order that they can request these services throughout the home. Residents are encouraged to bring personal items such as pictures or small items of furniture to ensure that their new home feels like ‘their home’. Our maintenance team will hang any pictures as required.

Welcome Pack

Residents are welcomed to Penhellis house with a selection of luxury items to make your move into the home smoother and nicer these will usually include flowers, a magazine and toiletries plus a few other nice surprises we feel that you would enjoy.


In addition to the local newspapers which are situation in the main lounge, Residents are able to request one daily paper of their choice which will be delivered to their room every morning.

Dining Experience

Our Kitchen team provide all your food & beverage requirements for a balanced and healthy diet. This will include your choice of breakfast, Morning Coffee and Homemade Biscuits, Lunch, Afternoon Tea & Homemade Cakes, Dinner & Night time Hot Chocolate and other snacks are available on request. Specialist diets can be catered for and the team will provide additional assistance for those who require specific meals or support. A glass of Wine or Beer will be offered at Lunch to residents (Health & medication permitting).

Activities Programme

Activities are designed and planned with our residents input, needs and choices taken into account. The Activities Co-ordinator and Life Style Manager will be the point of contact for any suggestions as well as in Residents Meetings facilitated by the home manager. Our activity plan is written around physical, mental and spiritual needs with group and one to one engagement.

Lifestyle Manager

Our Life style Manager will liaise with residents about their experience at Penhellis house to ensure that their needs are met in a holistic and person centred way. This will include organising complimentary therapies, one to one support, activities and trips

Treatments and Therapies

Spa Treatment

Our spa therapist is able to offer various treatments including massage, aromatherapy massage and reflexology. Included in the hotel package is one 60 minute session per quarter.

Hair Salon

Residents are able to enjoy appointments at the homes Hair salon which can be arranged through the life style manager. Included in the hotel package is one appointment per month.


Our professional chiropodist visits the home on a regular basis and appointments can be arranged through the life style manager. Included in the hotel package is one appointment bi-monthly.

Complimentary therapies

The home is able to offer a number of complimentary therapies through qualified practitioners. These include Reiki and Indian Head Massage, Acupuncture and herbal medicine, which can all be arranged through the lifestyle manager for an additional charge

Optician & Dentist appointments

Both the Dentist and optician are able to visit the home for routine appointments and treatments, these will be arranged by the nursing staff as required. Residents will be charged directly for any services carried out.

Welcoming your Family & Friends

We do not operate visiting hours believing that it is important that Residents feel free to welcome their guests whenever suits them, as this is their home after all! For the purpose of security the home is locked, however we do have a biometric system in place that allows people (at the discretion of the home) to come and go from the home as they choose.


Communal Rooms

There are a selection of beautiful rooms at Penhellis House for you to enjoy at your leisure throughout all seasons!

Penhellis house is steeped in history and our residents and visitors can learn about the history of the Edwardian building and the families who lived here in the Private lounge. Throughout the home there are a number of antique pieces including antique clocks some of which are for decoration purpose only but which we believe help to capture the feel of the magnificent family house Penhellis used to be.

On the first floor is the ‘Memories’ lounge which can be used for reminiscence or simply for interest! We have a wonderful collection of original antique furniture and items as well as newspapers and magazines from the mid 1900’s.

The Garden room is lovely place to relax outside whatever the weather! Situated in our main Gardens, it is a perfectly tranquil place to enjoy a Cornish Cream Tea or to relax with family and friends

One to one support

One to one support can be arranged if required for trips and appointments or for extra company if required. These sessions can be arranged by the lifestyle manager for an additional cost.

Landscaped Gardens and courtyard

Our mature gardens are accessible for all to enjoy, Residents are able to relax in the various seating areas and enjoy the Cornish fresh air . There is also a secure courtyard with raised beds where Residents are encouraged to make the most of any green fingers and can come and go as they choose or take part in the Garden club.

House Keeping

Our housekeeping team will attend to your room and ensure it is cleaned on a daily basis. We will also change your bed lined and deep clean your room regularly


All your personal items will be laundered on a regular basis. The team will provide you with fresh towels and bedding, which will also be laundered in the home.

GP Registration

You will be registered at your choice of surgery (Helston Medical centre or Meneage street surgery) who will visit the home for those unable to attend the main surgery. The GP will manage all your health needs with the home team including all referrals that may be required.



All resident medication will be managed, ordered, stored and distributed by the nursing staff.

Hospital / Medical Appointments

Appointments will be arranged by the nursing team along with transport if required. For occasions when a family member is unable to escort and take you to the appointment one to one support can be provided for an additional charge.